A Front Desk Agent is the initial point of contact for guests at a lodging establishment. They are responsible for delivering excellent customer support, managing check-ins and check-outs, and resolving guest requests. Furthermore, they often conduct tasks such as responding to phone calls, scheduling rooms, and providing facts about the accommoda
A Receptionist is the initial point of greeting for guests at a resort. They are responsible for offering excellent customer service, managing check-ins and check-outs, and tackling guest concerns. Furthermore, they often carry out tasks such as responding to phone calls, booking rooms, and providing facts about the property and its amenities. Pe
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